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  1. Select Sign Out from the Jabber drop down menu
  2. Click on Reset Jabber
    1. Note: On Mac Jabber 12.7+, the domain isn't cleared from Jabber config (which means after reset only the userIDNetID/password screen is displayed) unless you also remove /Users/<userid>/Library/Application Support/Cisco/Unified Communications/Jabber)
  3. Re-enter your email address, then your NetID and NetID password to sign in again