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Introduction

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This page describes the process of how to remotely connect to your Biola desktop computer. Users who may need to use this page include Biola Faculty/Staff who need to work remotely, do not have access to their Biola desktop computer and need to either download Biola data to work on it or use special licensed software.

How to Remotely Connect to Your Biola Desktop

how Biola faculty and staff can make or receive phone calls while working remotely or without access to their Cisco desk phone.

There are two options Faculty/Staff can pursue. The first is to use Biola's softphone option (Cisco Jabber) that allows users to make/receive phone calls on a Biola computer or iOS/Android device. The other option is to forward all calls made to your Biola desk phone to a personal phone number.

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Method 1: Cisco Jabber on Biola Computer

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titleHow to secure your internet connection
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StepWhat to doHow to do it
1

Secure your internet connection.

Install Cisco Jabber on to your Biola computer.
2Log in to Cisco Jabber and ensure it is configured to answer phone calls.
3Place or receive a phone call.
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Method 2: Cisco Jabber on Personal Smart Phone

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StepWhat to doHow to do it
1
Turn on and enable Biola's VPN software.2

Connect to your work desktop computer.

ExpandtitleHow to connect to your Biola desktop
Install Cisco Jabber on smart phone.
2Place or receive a phone call.
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Method 3: Forward Calls to Personal Phone

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What to doHow to do it
Connect to your Biola desktop using Chrome Remote Desktop.Connect to your Biola PC desktop using Windows Remote Desktop Connection.
Manually forward all calls to another phone number.Self Service Portal - Call Forwarding

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