How to Remotely Make/Receive Phone Calls
- Brian Hinds (Unlicensed)
- Scott Himes
- James Calley (Unlicensed)
Owned by Brian Hinds (Unlicensed)
Introduction
This page describes how Biola faculty and staff can make or receive phone calls while working remotely or without access to their Cisco desk phone.
There are two options Faculty/Staff can pursue. The first is to use Biola's softphone option (Cisco Jabber) that allows users to make/receive phone calls on a Biola computer or iOS/Android device. The other option is to forward all calls made to your Biola desk phone to a personal phone number.
Method 1: Cisco Jabber on Biola Computer
| Step | What to do | How to do it |
|---|---|---|
| 1 | Install Cisco Jabber on to your Biola computer. |
|
| 2 | Log in to Cisco Jabber and ensure it is configured to answer phone calls. | |
| 3 | Place or receive a phone call. |
Method 2: Cisco Jabber on Personal Smart Phone
| Step | What to do | How to do it |
|---|---|---|
| 1 | Install Cisco Jabber on smart phone. |
|
| 2 | Place or receive a phone call. |
Method 3: Forward Calls to Personal Phone
| What to do | How to do it |
|---|---|
| Manually forward all calls to another phone number. | Self Service Portal - Call Forwarding |