Print & Copy

Owned by Brian Hinds (Unlicensed)
Last updated: Sept 08, 2023 by Steve Earle
2 min read
Print and Copy Service

Students, Guests, and Personal Printing

Users can print from anywhere to a Wepa print station located in the Biola Library and Student Union Building.Please view the Wepa Print & Copy service page and the Wepa User Guide for more information about the service.


Employee Printing

Printers and copiers are serviced by Konica Minolta and HP (Staples) as a part of a managed print and copy service. Paper, toner, service, and maintenance are included in the cost per print. Contact IT Operations at itoperations@biola or at extension 4775 for more information about the print and copy service.
Students - Help for Printing and Copying

How to Print, Copy, & Scan using Wepa

How to Add Funds to Your Account

Print & Copy Locations

Departments - Get Support for a Copier or Printer

Unable to locate a Paper Jam, experiencing poor print quality (crooked, faint, streaks), is the copier or printer is making strange noise? Follow these instructions on how to Contact HP and Konica Minolta for service. 



When to Contact the IT Helpdesk

Unable to print from your computer for employee printing?

Unable to sign into a copier using your ID Card, Mobile Credential, or NetID?

Contact the IT Helpdesk at it.helpdesk@biola.edu, or extension 4740.

For any issues with the Wepa print and copy service, please contact Wepa Support.

FAQ

Print & Copy FAQ

Department - Help for Printing and Copying

Copier/Printer FAQs

How do I order paper for a department printer and copier?

  • Use the Paper Order Form to order paper from Central Stores.
  • Take note of the printer ID or serial number located on the front of your printer.
  • Central Stores will deliver the paper within 24 hours.
  • You may contact Central Stores at x5802 with any questions regarding your paper order.
  • We do provide special paper types. Those would need to be purchased separately from the Print Shop, Staples, or Amazon, depending on your department's preferences.

How do I order toner for a department printer and copier?

  • Contact Konica and HP (Staples) service numbers if you have not received your toner.
  • Toner is automatically sent to your department when the levels are at 10-15%. Your toner levels are being monitored by Staples and Konica, there is no need to place an order.
  • The cost of toner is included in the cost per print.
How do I order a waste toner box (Konica only)?
  • To order, call Konica 800 456 5664.
  • Your department is not charged. 
  • Have the copier ID number located on the sticker in front of the copier available.
  • It is good practice to have one spare on hand.
How much does department printing cost per page?

Department Printing Costs:

  • Black & White: 5¢
  • Color: 15¢
Department Cost Center Information