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Introduction

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Some users may need to uninstall and re-install Zoom on their computer for troubleshooting purposes. This page lists the steps needed to do this on a Mac.



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StepWhat to do
1Open the Zoom application.
2Click the zoom.us menu option at the top-left of your computer and select Uninstall Zoom.
3Confirm you would like to uninstall Zoom by clicking OK.
4Type in your computer password and click OK.
5Go to Zoom's download page.
6Click the Download under Zoom Client for Meetings and save the installer to your desktop.
7Install Zoom by double-clicking the Zoom installer file and follow the onscreen prompts.
8Close the installer when the installer is complete and Zoom will automatically open.