Introduction
Some users may need to uninstall and re-install Zoom on their computer for troubleshooting purposes. This page lists the steps needed to do this on a Mac.
| Step | What to do |
|---|---|
| 1 | Open the Zoom application. |
| 2 | Click the zoom.us menu option at the top-left of your computer and select Uninstall Zoom. |
| 3 | Confirm you would like to uninstall Zoom by clicking OK. |
| 4 | Type in your computer password and click OK. |
| 5 | Go to Zoom's download page. |
| 6 | Click the Download under Zoom Client for Meetings and save the installer to your desktop. |
| 7 | Install Zoom by double-clicking the Zoom installer file and follow the onscreen prompts. |
| 8 | Close the installer when the installer is complete and Zoom will automatically open. |