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Introduction

These instructions will help you back up your computer's data to Biola's CrashPlan Cloud service.

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Code42After your computer has finished backing up for the first time, you can quickly check if your computer is backing up on CrashPlan.

Step	What to Do	What It Looks Like
1	Windows: Click on in the bottom left corner of the screen. (Note: Windows computers will be transitioned to use Microsoft OneDrive starting May 15, 2023) Mac: Click on the in the top right corner of the screen.
2	Type	CrashPlan.
43	Select Code42 CrashPlan from from the search results.	Image RemovedImage Added Image Removed
54	Log in to CrashPlan the application using your Biola email address and NetID password. Note: The application may automatically log you in.
65	Click on Run backup now to initiate a backup.	Image RemovedImage Added	7	Depending on size of files and the speed of your connection, your CrashPlan back up may take a while to complete a "Synchronizing" process. Note: If your computer says, "Synchronizing," please leave your computer on overnight and connected to the internet (using a wired ethernet connection, if possible) if you are off-campus. If it does not complete and confirm a recent back up date after 3 days, please contact the IT Helpdesk for assistance.	9
6	The CrashPlan application should show "Backup complete" once your data backup has been successful.	Image Added