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Introduction

Note: This information is relevant for older versions of Crashplan before the backup service change to Crashplan Cloud. For information about CrashPlan Cloud, please reference How to Back Up Data to CrashPlan Cloud.


These instructions will help you back up your computer's data to Biola's CrashPlan service.

Panel
titleRelated Topics

CrashPlan FAQ

CrashPlan - Is my computer backing up

Computer Backup

How to Back Up Data to CrashPlan Cloud

Back-up Your Computer Using CrashPlan

up on your computer
Details.
StepWhat to DoWhat It Looks Like
1

Windows: Click on    in the bottom left corner of the screen.
Mac: Click on the    in the top right corner of the screen.


2Type CrashPlan.
4Select CrashPlan (Mac) or

Select Code42 CrashPlan

(Windows) from

 from the search results.

  • If you're using an older version of CrashPlan on a Mac, search CrashPlan instead.

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5

Have you logged in to CrashPlan before?

  • If yes, log in using your NetID and password. 
  • If no, click on Sign up for an account. Enter your NetID and password into the Username and Password fields.

6

Click

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7

Click on Run backup now to initiate a backup. Backups will happen automatically every 15 minutes after that.

After your computer has finished backing up for the first time, you can quickly check if your computer is backing up on CrashPlan.

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WarningIf your CrashPlan backup status says, "Synchronizing" (before or after step 7) please wait up to 3 days to allow the CrashPlan server to take inventory of what files/folders need to be backed

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7

Depending on size of files and the speed of your connection, your CrashPlan back up may take a while to complete a "Synchronizing" process.

Note: If your computer says, "Synchronizing," please leave your computer on overnight and connected to the internet (using a wired ethernet connection, if possible) if you are off-campus. If it does not complete and confirm a recent back up date after 3 days, please contact the IT Helpdesk for assistance.


9
Note: Connecting
After your computer
to the internet using a wired ethernet connection will help decrease the wait time for the synchronizing process to complete
has finished backing up for the first time, you can quickly check if your computer is backing up on CrashPlan.