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Introduction

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This page describes the process of how to remotely how Biola faculty and staff can make or receive Biola-related phone calls. Users who may need to use this page include Biola Faculty/Staff who need to work remotely and do not have direct phone calls while working remotely or without access to their Cisco desk phone.

There are two options Faculty/Staff can pursue. The first is to use Biola's softphone option (Cisco Jabber) that allows users to make/receive phone calls on a Biola computer or iOS/Android device. The other option is to forward all calls made to your Biola desk phone to a personal phone number.

Note (for users unable to use Cisco Jabber):

    • Calls made to/from your personal phone (outside of Cisco Jabber) may list your phone number to the person on the other end of the call.
    • Calls made to or from a personal phone may be subject to your service provider's service rates. Please talk with HR and your department supervisor to determine if reimbursement for these charges may be possible.

How to Remotely Make/Receive Phone Calls


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Method 1:

Cisco Jabber on Biola Computer

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StepWhat to doHow to do it
1Install Cisco Jabber on to your Biola computer.
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2Log in to Cisco Jabber and ensure it is configured to answer phone calls.
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3Place or receive a phone call.
Enable Softphone
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Method 2:

Cisco Jabber on Personal Smart Phone

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StepWhat to doHow to do it
1Install Cisco Jabber on smart phone.
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2Place or receive a phone call.
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Method 3: Forward Calls to Personal Phone

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What to doHow to do it
Manually forward all calls to another phone number.Self Service Portal - Call Forwarding

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