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How to Respond to Zoombombing
When | Step | What to do | How to do it |
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During the Meeting | 1 | Remove the user from the meeting. | Step | What to Do |
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1 | Touch Manage Participants to open the Participants menu. | 2 | Touch the user's name in the participants list. | 3 | Touch Remove. | 4 | Confirm you would like to remove the user. |
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2 | Lock your meeting. | Step | What to do |
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1 | Touch the Security option on the Zoom touch panel. | 2 | Touch Lock Meeting. |
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After the Meeting | 1 | Change Your Meeting Passcode. | Step | What to do |
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1 | Navigate to biola.zoom.us/meeting. | 2 | Click the meeting. | 3 | Click Edit this Meeting at the bottom of page. | 4 | Click All. | 5 | Replace the current text in the Passcode textbox with at least random digits (letters or numbers). | 6 | Click Save at the bottom. | Note: Updating the passcode will change the meeting link. The link will automatically update in Canvas for your students, but you should let them know the link has changed so they can update the link if they have bookmarked or saved it. |
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2 | Report it to IT via Email (it.helpdesk@biola.edu) or phone (562.903.4740). | Give IT the Following Details: - What exactly happened.
- The approximate day/time it happened.
- What meeting was affected (idealling the Meeting ID, but meeting name will do as well).
- The name or description of the offending user.
|
When | Step | What to do | How to do it |
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During the Meeting | 1 | Remove the user from the meeting. | Step | What to Do |
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1 | Click Participants to open the Participants sidebar. | 2 | Mouse over the user in the participants list. | 3 | Click More. | 4 | Select Stop Video just to stop the user's video. They can't re-enable it without your approval. Select Remove to remove the user from the meeting. They won't be able to join the meeting again. Select Report to report the user to Zoom's Trust and Safety team for review. |
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2 | Lock your meeting. | Step | What to Do |
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1 | Click the Security option on the Zoom menu bar. | 2 | Click Lock Meeting. |
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After the Meeting | 1 | Change Your Meeting Passcode. | Step | What to do |
---|
1 | Navigate to biola.zoom.us/meeting. | 2 | Click the meeting. | 3 | Click Edit this Meeting at the bottom of page. | 4 | Click All. | 5 | Replace the current text in the Passcode textbox with at least random digits (letters or numbers). | 6 | Click Save at the bottom. | Note: Updating the passcode will change the meeting link. The link will automatically update in Canvas for your students, but you should let them know the link has changed so they can update the link if they have bookmarked or saved it. |
|
2 | Report it to IT via Email (it.helpdesk@biola.edu) or phone (562.903.4740). | Give IT the Following Details: - What exactly happened.
- The approximate day/time it happened.
- What meeting was affected (idealling the Meeting ID, but meeting name will do as well).
- The name or description of the offending user.
|