Introduction
Biola print cards have been decommissioned on June 24, 2022 with the arrival of the new Wepa print and copy system.
If you currently have a Biola print card, please follow this process to request a refund or a fund transfer. Fund transfers can be made to Wepa accounts for guests, or Biola Eagle ID accounts for Biola-affiliated users.
Please note that refunds and transfers are not immediate and will take processing time. Refunds will be issued via check.
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| Need Help? |
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Please contact Biola Tech Support. For contact information, methods, and hours please visit our Biola Tech Support page. |
Fund Transfer to a Wepa Account for Guests/Visitors
| Step | What to do | What it looks like |
|---|---|---|
| 1 | Go to wepanow.com. | |
| 2 | Click on the LOGIN button on the top-right corner of the webpage. | |
| 3 | Click on the Register tab. Note: If you have already registered for a Wepa account under Biola University, please skip to step 7. |
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| 4 | Select Biola University from the school drop-down list. |
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| 5 | Enter your information under Create an Account. | |
| 6 | Click Submit. | |
| 7 | Click on the Login tab and log in. Note: If the website jumps to a different login page, please go back to the wepanow.com, then click on the Login tab without selecting a school. |
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| 8 | Once your account has been created and logged into, please complete the Print Card Refund/Transfer Request Form. The Biola ID card office will process your transfer request to your Wepa account. |
Fund Transfer to Biola Eagle ID for Biola-Affiliated Print Card Holders
| Step | What to do |
|---|---|
| 1 | Complete the Print Card Refund/Transfer Request Form. The Biola ID card office will process your transfer request to your Student$ or Faculty N Staff account. |
Refund Requests for All Print Card Holders
| Step | What to do |
|---|---|
| 1 | Complete the Print Card Refund/Transfer Request Form. The Biola ID card office will process your refund request and mail a check at a later date. |