Crestron Mercury Cable Information
A video adapter allows you to connect your device to the Mercury unit using any of the connector types listed below.
The USB connector is required for connecting to the camera and the Mercury's built-in speaker.
Video Adapter USB Connector
If the Mercury unit isn't working properly, start by making sure all cable connections on the bottom of the Mercury unit are secure.
If that doesn't resolve the issue, contact the IT Helpdesk.