How to Access the Blackboard Transact Applications
Citrix Workspace Being Decommissioned
Citrix Workspace will be decommissioned at the end of April 2023. Please use the following method to access the Blackboard Transact applications going forward and contact the IT Helpdesk for assistance.
Introduction
This page explains how to access the Blackboard Transact tools that were previously hosted on Citrix Workspace, on both Windows PCs and MacOS devices, using the bbinstall.ad.biola.edu server as a new location to host the applications.
Note: To connect to the applications from off campus, you'll first need to connect to Biola's network using VPN. You must also make sure that you have access to the Transact applications by being in either of the following access.biola.edu groups. If you are not in either of these groups you must contact Janice Ju in Auxilliary Services, or if you are in Campus Safety, contact Jason Camorlinga:
Table of Contents
Instructions for Windows PC users
How to Connect to BBINSTALL.ad.biola.edu on a Windows PC
Step | What to Do | How It Looks |
---|---|---|
1 | Open the Windows File Explorer. | |
2 | Right-click on This PC, and select Map Network Drive. | |
3 | When prompted, enter the following address in the Folder field: \\bbinstall.ad.biola.edu\workstation | |
4 | Click Finish. | |
5 | Click on the App Shortcuts folder | |
6 | Select the application you need to use |
How to Sign In to Transact Applications
Step | What to Do | How It Looks |
---|---|---|
1 | When the Transact application window appears, for the Web API Server FQDN enter:
| |
2 | For the User Name and Password, enter your Transact username and password. |
How to Disconnect from the Files Server on a Windows PC
Step | What to Do | How It Looks |
---|---|---|
1 | Open the Windows File Explorer. | |
2 | Click on This PC, then right-click on the bbinstall.ad.biola.edu server and select Disconnect Network Drive. |
Instructions for Mac users
How to connect to bbinstall.ad.biola.edu on a Mac
Note: These instructions require Microsoft Remote Desktop to be installed. Instructions on how to install it can be found here: Install Microsoft Remote Desktop on a Biola-Owned Mac
Step | What to Do | How It Looks |
---|---|---|
1 | Open Microsoft Remote Desktop. | |
2 | Click the "+" drop-down menu and select "Add PC" | |
3 | Enter bbinstall.ad.biola.edu in the "PC Name:" field, and click "Add" | |
4 | Double-click the icon for the newly added server. | |
5 | You'll be prompted to enter your credentials. Enter " | |
6 | Click "Continue" to connect to the |
How to launch the Blackboard Transact Tools While Using Microsoft Remote Desktop
Step | What to Do | How It Looks |
---|---|---|
1 | On the desktop, double-click on the "App Shortcuts" folder
If for any reason the "App Shortcuts" folder on the desktop is | |
2 | Launch the application you need to use.
see the steps listed above under How to Sign Into Transact Applications |